Refund Policy
Our fair and transparent policy on cancellations and refunds.
Last updated: July 2026. For any questions about this policy, contact us at yaanshsoftech@gmail.com or +91 75666 34854.
Project Cancellations
If a client cancels before work begins, the advance is refunded after deducting any third-party costs already incurred (such as domain or license purchases).
If a client cancels after work has begun, charges apply for work completed up to the cancellation date against the project milestones; any unearned portion of payments received is refunded.
Deliverable Issues
Defects against the approved written scope are fixed free of charge during the support period — resolution, not refund, is the primary remedy for defects, and we commit to it.
Refunds are not applicable for change of mind after delivery, features outside the approved scope, or delays caused by pending client inputs.
Third-Party & Recurring Costs
Payments made to third parties on your behalf — domains, hosting, SMS/WhatsApp credits, API fees, licenses — are non-refundable once purchased, as these are charged to us by the providers.
How to Request
Write to yaanshsoftech@gmail.com with your project details. Eligible refunds are processed to the original payment method within 7–14 business days of approval.